Like regular offices, call center employees deal with loads of stress and pressure from their work. Most call center companies have more workers than traditional offices, not to mention the different shifting schedules. Most call centers in the world have workers working the night shift. In this case, their body clock adjusts, affecting their overall health and wellness.
Several call center and other business process outsourcing or BPO employees report having experienced multiple health issues. It would make sense for people in this industry to have these issues due to the nature of their work. Apart from working the graveyard shift and dealing with shifting schedules, they handle calls from people from all walks of life, asking for help for their diverse concerns.
Solving other people's problems is at the heart of call center employees' nature of work. For this reason, every company must see that their working environment is friendly, generally healthy, and always ready for any contingencies. That is why investing in massage chairs would be very beneficial.
You've probably encountered TechNeck if you spend your entire workday in front of a computer. TechNeck results from a whole day of gazing at your phone or computer. Unfortunately, you take TechNeck home with you if you're one of the many people who primarily use their devices for entertainment. Regular massage therapy can ease annoying TechNeck symptoms and keep you pain-free while you work.
Some call center offices take posture for granted when setting up their employees' workstations. Some work tables are too low while the seats are too high, resulting in a worker's poor posture when working for eight hours or more. TechNeck is a condition that can have a long-lasting effect on one's general health. For this reason, a nice massage is essential to minimize the impact of this work-induced health hazard.
Keeps the office and employees healthy
At least one of your coworkers at the call center can become sick with the flu this season. They will inevitably transmit their illness around the office if they try to be super-employees and show up for work despite feeling unwell. While a coworker near your station sneezes away, a massage chair can help to improve circulation and strengthen your immune system, keeping the rest of the office healthy.
Helps combat Carpal Tunnel
One of your arm's major nerves is compressed at the level of your wrist in the condition known as carpal tunnel syndrome. Carpal Tunnel Syndrome is practically unavoidable for certain people, especially in call centers. Your job as a customer service or technical support representative requires you to tap on the keyboard for countless hours, increasing the risk of exposure to this syndrome.
Most office workers and those who work in call centers lack the time necessary to take regular breaks or perform hand and wrist exercises that can ease their pain. Some massage chairs have airbags that massage your forearms and wrists to reduce Carpal Tunnel symptoms. Massage chairs are also known to increase the productivity of workers who use computers as their primary tools.
Prevents varicose veins
Sitting still all day can impede blood flow, leading to fluid accumulation in your legs and ankles. The same increased circulation that a massage chair provides to strengthen your immune system can also prevent fluid from accumulating in your legs. Additionally, massage chairs can be beneficial for your overall physical attractiveness.
Accessibility and affordability
Hiring a private masseur to visit your company for only one day can be rather expensive. Instead of hiring multiple people and paying them daily, investing in massage chairs for call centers would be wiser. Companies can place massage chairs in strategic areas of the office to place these chairs. There won't be a need to set up rooms to stock these chairs, which means a significant of money can be saved.
3 Amazing Massage Chairs for Call Centers
Original Price: $12,999.99
Discounted Price: $11,999.99
Call center managers and site directors will never go wrong with investing in Kahuna Heated Full Body Massage Chair SM-9300. This high-end machine comes with 4D massage rollers, heated foot roller massage, voice recognition, and zero gravity positions. The Kahuna Heated Full Body Massage Chair SM-9300 massage chair is also equipped with Bluetooth speakers so call center workers can listen to their favorite songs while sitting on the chair during their breaks.
Original Price: $5,999
Discounted Price: $3,499
Nightshift workers will experience a relaxing massage like no other with the Titan Oppo 3D massage chair. With SL-track rollers and the latest massaging motors, this chair will deliver much-needed stress relief. This chair is also known for being one of the quietest and smoothest massage chairs. This mechanism will allow these chairs to be placed in the hallways of production floors without disturbing other workers.
Original Price: $11,999
Discounted Price: $9,999
The highly sophisticated Osaki OS-Pro 4D Emperor Massage Chair comes with the latest technology, style, and elegant design. With different colors to choose from, BPO employees can experts a homey kind of comfort when they take 15 to 20 minutes of relaxation on this chair. Some remarkable features of the Osaki OS-Pro 4D Emperor are the infrared heated back roller massage, an ergonomic 4D SL-track system, and more.
The most sophisticated back heating system with low-intensity infrared heat is found in the Osaki OS-Pro 4D Emperor Massage Chair. With the heated back roller, a much larger surface area is heated, from the neck to the hamstrings. The roller will also warm up simultaneously.
Call center employees, whether agents or those with managerial roles, deserve relaxation due to the stressful nature of their jobs. This fact makes the presence of massage chairs in call centers a necessity.