Our Price Match Guarantee
Massagechairheaven.com will gladly match the price on a new identical item sold by any retailer who sells products in both retail stores and online under the same brand name.
What Is Included in Our Price Match Guarantee?
We include nearly all new items that are identical and in stock. Meaning, we will honor items with the same model number, features, and warranty that are in stock and available at the advertised price. For items sold with a service plan, such as extended warranty, the plan, provider, and associated terms must all be identical.
Our price is the final price you pay after any discounts, coupons, instant savings and mail-in savings are applied. We will match the other store’s point-of-sale price after deducting their instant savings/rebates and coupons. We will not match the other store’s mail-in rebates nor will we deduct the value of any gift with purchase.
How Does Our Price Match Guarantee Work?
In order to determine your item’s price match eligibility, we will need the price and model number of your item and confirmation by one of the following methods: printed advertisement, printed in-store signage, receipt of item purchased, picture of in-store signage or online offer from mobile device or simply fill out the below form providing a a link to the price to match.
Save the URL
If you find a qualifying lower price from a designated online retailer, save their Web page URL.
Submit a price match request by emailing us at firstname.lastname@example.org or using the chat function on our site between 9:00 A.M and 8:00 P.M EST.
If item qualifies you will be email back with a coupon code matching the requested price match.
Our Low Price Guarantee has some limitations:
- Promotions such as rebates, "buy one, get one free" and trade-show offers are not eligible.
- Discontinued items are not eligible.
- The item must be in stock on the competitor's website.
- The competitor must be an online store, they may not have a retail location.
- The website cannot be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc.).
- The competitor must be an Authorized Retailer of the product in question.
- The Low Price Guarantee includes the item price and the shipping charges, it excludes sales tax.
- The competitor must not be in violation of minimum advertised pricing.
If you want to check if we can price match a product before you place your order, please contact us at email@example.com