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All standard shipping is a curbside delivery service. This offer covers most items shipped by ground within the contiguous U.S. By curbside delivery, massage chairs will arrive in their original factory boxes unless otherwise mentioned. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering them into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member.
Threshold Delivery: With threshold delivery mode, massage chairs will be delivered to the nearest ground-level entrance of the home, business, or apartment building.
White-Glove Delivery: With white glove delivery, massage chairs will be hand-delivered to your destination and assembled together. Choose the shipping method as White Glove Delivery if you want the service. (Cost:$399)
All White Glove Services is a one-time service that is non-refundable nor do they cover any return service. Once the service has been signed off for completion of service, the delivery agent will not return to do further services that may not have been completed on their initial visit. It is vital for the customer to fully inspect and test the product before signing off the completion of the service.
Please provide a valid street address with each order (we are currently unable to ship to P.O. boxes unless a phone number is provided ). Additional charges apply to rush and international shipments, including Alaska, Hawaii, and Puerto Rico. Shipping costs are listed beside each product. If there is no price, you can call to get a quote (this is especially prevalent for the higher-weight items).
All orders are processed between 7 a.m. and 5 p.m. (PST), Monday through Friday. Your order will try to be shipped within 24 hours unless otherwise noted. The order is then shipped and delivered within 7 to 10 days.
Thank you for shopping with us & if you have any questions just ask below, Live Chat, or Call Us at (833) 627-7245