Regardless of how high-quality and well-maintained your massage chair is, it will eventually have issues. Therefore, it's essential that you at least know how to identify and deal with problems. This way, you can prevent them from worsening and potentially causing permanent damage to the machine. If the problem persists, it may be about time you turn to an expert for help.
Before jumping right into it, remember that no matter how minor the issue is, don't ignore it. Regular maintenance is crucial to prolonging the usability of your massage chair. The moment you notice it's not functioning as it should, the first thing you should try is to turn it off. Leave it unplugged for about an hour before connecting it again to power. For more specific issues, take a look if your concern is any of the following.
1. The massage chair doesn't turn on
If your massage chair isn't turning on, it doesn't necessarily mean it's broken. The issue is usually caused by problems relating to the power connection. First, you should check if the massage chair is connected to the power outlet. Try plugging it out and in again and see if it works this time. You may also want to check the main switch at the back of the massage chair if it's on.
Another common potential cause of this problem is incompatibility with the voltage. All massage chairs come with specific grounding instructions. This informs the owners of the recommended voltage the machine must use. Besides problems with turning the massage chair on, this issue may also put you at risk of electric shock. Therefore, if the model you own doesn't fit your outlet, have a qualified electrician work on it.
2. The session stops before the timer ends
Automatic and manual programs in massage chairs have a time limit. Usually, sessions last for 15 minutes, but some models and courses have different durations. In some cases, the massage chair may stop performing the treatment before the timer has ended. This may be because it's overheating, so it automatically shuts down to prevent further issues. You can only wait for the machine to cool down before using it again.
3. The massage chair makes loud noises
No massage chair can deliver treatment without making noise, although some can be quieter. This is because the mechanical components and robots inside the machine are at work.
However, the problem occurs when the noise becomes unbearable or louder than what you're used to. You can simply give the machine time to rest and cool down in such cases. If it persists, contact the service center immediately.
4. The seat can't recline in the correct position
If your massage chair supports the zero-gravity position, you may sometimes encounter issues with the recline. The back or the footrest may not move or can't be adjusted. The solution to this can be pretty straightforward. You just have to check the area around your massage chair. Give enough room behind the machine and the wall and clear the space of anything that can obstruct the recline.
5. The controller no longer works
All massage chairs have a controller that can be used to operate the sessions. It's usually in the form of a side panel, remote, or tablet. These aren't safe from malfunctions, and if they no longer work, you can't use the machine. You can just get a replacement for the controller if it's available. Alternatively, you can download an application you can use to operate the settings if your massage chair allows it.
2 Massage Chairs with Quality You Can Trust
Although malfunctions are inevitable, having a high-quality massage chair makes a significant difference. At least with such models, you won't encounter problems as often.
You won't even be bothered about the machine malfunctioning every time you use it. Here are some examples of massage chairs with such quality and what makes them particularly stand out in the industry.
Sharper Image Relieve 3D Massage Chair
Original Price: $7,499
Sale Price: $5,499
You can't go wrong with the Sharper Image Relieve 3D Massage Chair regarding quality. It even comes with a three-year residential limited warranty, showing that it can maintain its peak condition for years. In terms of performance, it offers everything you'll ever need from a massage chair. That includes a body scan, 3D massage mechanism, recline, heating, Bluetooth speakers, and automatic programs.
The Sharper Image Relieve 3D Massage Chair can primarily operate using its built-in remote and quick-access side panel. However, you can also download the Relieve 3D application to your Android or iOS device. With this, you can still use the massage chair even if the remote no longer works. It can also be an alternative if the replacement controller hasn't yet been installed.
Osaki OS Hiro LT 3D Massage Chair
Original Price: $6,827
Discounted Price: $5,699
What's most notable about the Osaki OS Hiro LT 3D Massage Chair is its reliability in terms of quality and performance. Unlike other models in the industry, it utilizes Japanese brushless motors. These are engineered to deliver a smoother and quieter massage, reducing the mechanical noises. Besides that, these motors are tested to increase the machine's span of usability effectively.
The Osaki OS Hiro LT 3D Massage Chair also comes with a three-year standard parts and labor or manufacturer's warranty. Any structural defects and faulty components will be repaired for free within that period. The brand has your back if you face issues with the massage chair that you can't fix on your own.
Once your massage chair starts showing signs of malfunctioning, it's normal to be concerned about it. After all, these machines aren't only expensive but may also be part of your daily wellness routine. You wouldn't want it to break and be beyond use.
However, if the issue is only minor, you may be able to fix it yourself by following the measures mentioned.
To place your order, visit Massage Chair Heaven or contact us at 1-833-627-7245 or via live chat.